Privacy Policy
This page is editable — review and adjust it to match how the business actually handles customer information.
Information we collect
When you submit a quote request or booking enquiry we collect the details you provide: your name, phone number, email address, service address or ZIP code, vehicle details, and any notes or photos you choose to send.
How we use your information
We use your information to respond to your enquiry, prepare a quote, schedule and complete your appointment, and follow up about the service. If you opt in to marketing communication, we may also send occasional offers and maintenance reminders.
Consent
Appointment-related communication requires your consent, which you give by checking the required box on our forms. Marketing communication is separate and entirely optional. You can withdraw either consent at any time by contacting us.
Sharing your information
We do not sell your personal information. We share it only with service providers that help us operate the business, such as scheduling, payment, or customer-management tools, and only to the extent needed to deliver the service you requested.
Data retention
We keep enquiry and appointment records for as long as needed to serve you and to meet ordinary business and record-keeping requirements. You may request deletion of your information at any time.
Cookies and analytics
This website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.
Your choices
You can ask us to correct or delete your information, or to stop contacting you, at any time. Contact us using the details below and we will act on your request.
Contact us
Questions about this policy? Email nexusdetailingllc@gmail.com or call (865) 927-3664.